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Shingo Model: Discover Excellence Workshop

Designed to help participants understand and promote a culture of Operational Excellence and high performance, the Shingo Discover Excellence workshop is a two-day programme introducing the Shingo Model, its guiding principles and the ‘Three Insights of Organisational Excellence’.

Shingo Discover Workshop

Delivered through our affiliation with The Shingo Institute, the Shingo Discover Excellence workshop is a dynamic and immersive course designed to introduce participants to the fundamental principles of the world-renown Shingo Model for Operational Excellence.

Led by experienced facilitators, it provides a deep dive into the core concepts of the Shingo Model and includes practical ‘go and observe’ Gemba visits to apply the learning at leading host sites.

 

Named after Japanese industrial engineer Shigeo Shingo, the model is a framework focused on operational excellence and continuous improvement within manufacturing organisations.

 

It emphasises principles such as respect for every individual, relentless pursuit of perfection, and creating value for customers which inform ideal behaviour leading to ideal results.
 

Personal and Company benefits.

You will learn how to release the hidden potential in your business, developing a stronger understanding of the Shingo Model and how the principles and systems can align and integrate with business improvement activities, leading to sustainable cultural change. 

You will utilise and apply the Shingo Model principles and thinking to help transform your manufacturing operations and performance, driving sustainable growth and continuous improvement.

 

A key benefit of the course programme is the opportunity to experience ‘go and observe’ methods to assess real workplace behaviours related to the Shingo Model and recognise how principles, systems and tools influence culture

 

The course helps you appreciate how systems drive behaviours and learn how KBI’s (Key Behaviour Indicators) drive KPI’s (Key Performance Indicators) to enable better results.

Who should attend the course?

The Shingo Discover Excellence workshop is ideal for leaders, managers, and practitioners who already have good Lean CI awareness and are involved in managing organisational transformation.

Other participants may want a general introduction to the Shingo Model and its principles.

 

The course is the gateway to other workshops in the Shingo series (Systems Design, Cultural Enablers, Continuous Improvement, Enterprise Alignment, and Build Excellence).

 

If you are starting out on your Shingo journey, we recommend joining one of our public workshops. For those seeking to transform their organisation with the Shingo model, we suggest hosting your own workshop on-site. 
 

How is the course structured?

The two-day Shingo Excellence workshop consists of 16 hours of classroom-based learning and practical Gemba exercises at a leading host site.  

The Shingo Discover Excellence Workshop is highly interactive, with leading education insights, extensive peer-to-peer discussions and on-site learning through three Gemba visits at an excellent host organisation.

We provide the programme in a workshop-style event, blending teaching, discussion, interactive exercises, and ‘go and observe’ activities in the workplace to put learning into practice. 
 

Course content overview.

Day 1

 

Introduction

  • The Shingo Model

  • Principles, systems, and tools

  • What is culture and why it matters

  • Behaviours

 

The Three Insights of Organisational Excellence

  • Ideal results require ideal behaviour

  • Purpose and systems drive behaviour

  • Principles inform ideal behaviour 

 

Guiding Principles: Cultural Enablers Dimension

  • Respect every individual

  • Lead with humility

  • Go and observe the activity
     

Day 2

Guiding Principles: Continuous Improvement Dimension

  • Assure quality at the source

  • Improve flow and pull

  • Seek perfection

  • Embrace scientific thinking

  • Focus on process

  • Go and observe the activity

 

Guiding Principles: Enterprise Alignment Dimension

  • Create value for the customer and constancy of purpose

  • Think systematically

  • Go and observe the activity 

 

Feedback Findings

  • Understand findings and prepare host-site feedback

  • Deliver host-site feedback

  • Wrap-up and Summary

Course Content

Upcoming Courses. 

 

  • Shingo Discover at Ricoh UK, Telford 

  • 4th, 5th February 2025

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Looking for something more bespoke?

All our education programmes can be tailored to meet your exact requirements. We’ll work with your organisation to find an educational solution that works for you.

Education shouldn’t just be for fighting fire. It should future-proof your business so you’re resilient to whatever changes and challenges come your way.

Register Now

Register Now.

£1100 +VAT per delegate. 
Discounts are available when registering three or more delegates. 
To register, please complete the form below, and a member of our team will contact you at the earliest opportunity. 

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